The Converging Worlds of ITSM and IT-to-Business Alignment

This on-demand webinar leverages recent EMA research to examine trends for mid-tier and enterprise ITSM teams as they seek to optimize IT efficiencies in a business context.

This event features an interview with Dennis Drogseth, VP of research at leading IT analyst firm Enterprise Management Associates (EMA) and Mike Anderson, CIO of Crossmark. Discover Crossmark’s experiences and savings in aligning its ITSM capabilities with an enterprise-wide digital services hub.

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